Plumbing scheduling software: an honest comparison

Plumbing scheduling software takes your jobs off a paper calendar or a shared spreadsheet and puts them on one screen: who is going where, what each job pays, and what still needs a quote. The hard part is picking one. Search today and you get seven vendor product pages plus two vendor-written roundups, and every single one puts its own product first.

EveryDial does not sell scheduling software, so we have nothing riding on which one you pick. Below is what each option actually does, real pricing pulled from public pages where it exists, what plumbers say on Reddit after using these tools day to day, and a plain answer for which pick fits a shop your size.

Why you cannot trust the other lists

Search for plumbing scheduling software and the top results are seven vendor pages plus two vendor blog posts that call themselves roundups. ServiceTitan's own "7 best" post spends most of its words on ServiceTitan. The other six options get a couple of lines each, with no pricing at all. FieldPulse's roundup shows more real pricing than most, but it still puts FieldPulse first. Not one top result is written by someone with nothing to sell you.

What plumbing scheduling software actually needs to do

Every option in this space is built around the same core jobs. Use this list to compare any two products, no matter which ones you are weighing:

• Scheduling and dispatch: a drag and drop calendar, tech assignments, and GPS routes so you know who is closest to the next call.
• Estimating and quoting: good, better, best options and a digital signature so the customer can approve on the spot.
• Invoicing and payments: take payment on site or online, and sync to QuickBooks so your books stay clean.
• Customer and job history: every past visit, part used, and note tied to the address, not just the customer's name.
• A mobile app for techs: job details, directions, and photos in the field, not a phone call back to the office.
• An online booking widget: lets a customer grab an open slot from your website without calling.
• Job costing and reports: what each job actually made, and which tech is fastest, not just gut feel.

Scheduling software for solo and small shops

Setmore

Setmore is not really field service software. It is an online booking page with a plumbing skin: a calendar, reminders, and review requests, with a free tier. ServiceTitan's own comparison calls it "free... for sole plumbers who want a basic, standalone appointment booking system," which is about right. It fits a solo plumber with no crew and no dispatching to do, not a shop that is growing.

Housecall Pro

Housecall Pro covers the full list above out of the box: scheduling, estimating, invoicing, online booking, and a mobile app, with plumbing templates built in. It fits a solo plumber up through a shop with about eight techs. The catch, from an ex-Housecall Pro employee on Reddit: it is a "Walmart of CRMs" that does a whole bunch of things without doing any one of them particularly well. Other owners report it makes canceling a plan difficult, and at least one shop switched to Jobber over a limit on how many review requests it could send.

Jobber

Jobber covers the same core list. It leans more customizable than Housecall Pro out of the box, which is the trade off the same ex-Housecall Pro employee pointed to. Jobber says more than 400,000 home service pros use it. Owners on Reddit report feature paywalls and plans that get pricey as a shop grows. Still, plenty of shops running $1M or more in revenue with around seven techs run Jobber and are happy with it.

Scheduling software for growing and large shops

FieldPulse

FieldPulse is rated 4.7 on G2 and 4.6 on Capterra, and says it fits shops from 5 to 200 or more employees, which puts it in range for a scaling multi-truck operation. Its own roundup post is the most transparent of the vendor lists. It is the only one that publishes real competitor pricing in a table, even though it still ranks FieldPulse first.

FieldEdge

FieldEdge is built for multi-truck plumbing shops, with a dispatch board and a tight QuickBooks sync. Like ServiceTitan, it keeps pricing off its site entirely and asks you to book a demo to learn the cost, which makes it hard to compare against options that do publish numbers.

Workiz

Workiz leans on its price book, proposal tools, and integrations with lead-source platforms, which fits a shop that buys leads and needs to move fast from lead to booked job. Pricing is not published, and the performance numbers on its site are its own testimonials, not something you can check independently.

ServiceTitan

ServiceTitan is the deepest tool on this list for reports and job costing, and it is built for shops running many trucks, not a solo plumber. ServiceTitan says over 100,000 contractors use it. It does not publish pricing on its site, a real drawback if you are comparing options on a lunch break, and its own "7 best" blog post ranks itself first and gives every competitor a couple of thin lines.

Real pricing, side by side

Actual numbers are the hardest thing to find in this category. FieldEdge, Workiz, and ServiceTitan all keep pricing off their sites, so this list pulls together what is public:

• Housecall Pro: Basic $59 a month billed annually ($79 monthly) for 1 user; Essentials $149 a month annual ($189 monthly) for up to 5 users; MAX $299 a month annual ($329 monthly) for up to 8 users.
• Jobber: Core $39 a month, Connect $119 a month, Grow $199 a month, each priced for 1 user.
• ServiceTitan: does not publish pricing; one outside estimate puts it around $259 per technician per month, reported, not official.
• FieldEdge: no pricing published anywhere on its site; you have to book a demo to get a number.
• Zuper: $65 to $105 per user per month. RazorSync: starts at $90 a month for up to 2 users.
• Setmore: free tier for basic booking, no dispatch or job costing included.

Owners on Reddit put the real floor higher than the shopping pages suggest: "the platforms in your industry are generally $300+ per month for the well known options," one small business owner wrote, once you add users and the features you actually need.

The call these tools never answer

Every product on this list organizes the jobs you already booked. None of them answers the phone. That gap is real. Even the vendors know it, which is why some are now bolting on their own AI answering features. EveryDial answers every call in your business name and books the job. That way the jobs you pay for scheduling software to track actually make it onto the books. See what a missed call costs your shop with our missed-call cost calculator, or read more about how it works for plumbers on our answering service page.

Which one fits your shop

Match the pick to your size, not the loudest ad.

• Solo, no crew: Setmore's free tier or Jobber's Core plan cover booking and basic scheduling without paying for tools you will not use yet.
• 1 to 5 techs: Housecall Pro or Jobber both fit here. Pick Housecall Pro if you want it to work out of the box, and Jobber if you want more room to customize as you grow.
• Scaling, multiple trucks: FieldPulse or FieldEdge both target this range. FieldPulse is the more transparent of the two on pricing and ratings.
• 15 or more techs: ServiceTitan's reports and job costing are built for this scale, even though you will need a demo call to learn what it costs.

Whatever you pick, the software only pays off if the phone gets answered first. If you have not set your prices yet, our plumbing pricing guide walks through the math, and if you are still building the business around these decisions, start with our guide to starting a plumbing business.