HVAC answering service
When the AC quits in a July heat wave or the furnace dies at 2 AM, the calls come in all at once and every missed one goes to the next company. EveryDial answers in your business name, asks the right questions, books the job, and sends you the details. In a seasonal rush it picks up every call at the same time, so a busy week never turns into lost work.
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What your receptionist does for you
Answers every call, even in peak season
When the first heat wave hits and the calls come in all at once, your receptionist picks up every one. No voicemail, no busy signal, no work sent to the next company.
Books the job, doesn't just take a message
It asks the right questions for an HVAC call, cooling or heating and how urgent, offers times inside your working hours, and books the job. The caller gets a booked time, not a message you have to chase down later.
No-heat emergencies reach your phone
You decide what counts as an emergency. A true no-heat call at 2 AM can ring your cell right away. A routine tune-up gets booked for the morning and sent to you.
One flat price, even in a heat wave
Starter is $49 a month with 100 minutes included, Pro is $149 with 400. Past that it is $0.49 a minute on Starter and $0.37 on Pro, and a spending cap means one month can never add more than one plan price.
Common questions
- Is an answering service worth it for an HVAC company?
- If you miss calls, yes. Most HVAC jobs start with a phone call, and a caller who hits voicemail usually dials the next company. One booked repair or install can cover the cost for the month. Your receptionist answers every call, books the job, and sends you the details, so the calls you already earned turn into work.
- How much does an HVAC answering service cost?
- Most answering services bill by the minute and don't publish a rate, so a busy season means a bill you cannot predict. EveryDial publishes everything. Starter is $49 a month with 100 minutes included, Pro is $149 with 400, and extra minutes are $0.49 and $0.37. A heat wave can push you into extra minutes, but a spending cap means one month can never add more than one plan price.
- Will it handle after-hours and emergency calls?
- Yes. Your receptionist answers 24/7, so a no-heat call at midnight gets a real answer, not voicemail. You decide what counts as an emergency. A true no-heat or no-cool call can ring your cell right away, while a routine tune-up gets booked for the morning and sent to you.
- Does it actually book the job, or just take a message?
- It books the job. Your receptionist asks the right HVAC questions, offers times inside your working hours, books the job, and confirms the time with the caller before hanging up. Booked jobs land in your inbox straight after the call. Syncing to ServiceTitan and Housecall Pro is on the roadmap, and Jobber is first up. Until then you get the booking and the details, not a message to chase.
- How is this different from a regular answering service?
- A regular answering service takes a message, and a person reads from a script billed by the minute. Your receptionist knows your services, hours, and pricing, so it answers the caller's questions and books the job on the spot. You get a booked appointment and the details, not a call-back list to work through in the morning.
Stop sending work to voicemail.
EveryDial picks up, books the customer in, and sends you the details. 24 hours a day, 7 days a week.
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